This Privacy Policy explains how RudraBliss, a unit of UPARKOM NETWORK PVT LTD (“RudraBliss”, “we”, “us”, or “our”), collects, uses, shares, and protects your personal data when you visit or make a purchase on staging.rudrabliss.com (the “Website”). We are committed to protecting your privacy and handling your personal data in accordance with the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and other applicable Indian laws.

By using our Website or providing your personal data, you consent to the practices described in this Policy. We may update this Policy from time to time, and the latest version will always be available on this page.

1. Information We Collect

  • Information you provide: name, billing and shipping address, email address, phone number, order details, and any information you share when you contact us or write a review.
  • Payment information: payments are processed by our third-party payment gateway. We do not store your complete card or banking details on our servers.
  • Technical information: IP address, browser type, device and operating system details, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

  • Process, fulfil, and deliver your orders and send order updates;
  • Provide customer support and respond to your queries;
  • Process payments and prevent fraud;
  • Improve our Website, products, and services;
  • Send offers and newsletters where you have consented (you may opt out at any time);
  • Comply with legal, tax, and regulatory obligations.

3. Legal Basis and Consent

We process your personal data on the basis of your consent and for the legitimate purposes permitted under the DPDP Act, such as fulfilling an order you have requested. You may withdraw your consent at any time by contacting our Grievance Officer (see below); withdrawal will not affect processing carried out before withdrawal.

4. Cookies

We use cookies and similar technologies to operate the Website, keep items in your cart, remember your preferences, and analyse traffic. You can control or disable cookies through your browser settings or our cookie consent banner. Disabling certain cookies may affect Website functionality.

5. How We Share Your Information

We do not sell your personal data. We share it only with:

  • Payment gateways to process your payments securely;
  • Courier and logistics partners to deliver your orders;
  • IT, hosting, and analytics providers who support our Website under confidentiality obligations;
  • Government or legal authorities where required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, including to complete your orders, provide support, and meet legal, accounting, and tax requirements. When data is no longer required, we securely delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational security measures – including encryption in transit (SSL), access controls, and secure hosting – to protect your personal data against unauthorised access, alteration, disclosure, or loss. No method of transmission over the internet is fully secure, but we continually work to safeguard your information.

8. Your Rights

Subject to the DPDP Act, you have the right to access your data, request correction of inaccurate data, request erasure (subject to legal retention), withdraw consent, nominate another individual to exercise your rights in case of death or incapacity, and raise a grievance. To exercise any right, contact our Grievance Officer below.

9. Children’s Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal data from children without verifiable parental or guardian consent as required by law.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Please review it periodically.

12. Grievance Officer & Contact

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:

Grievance Officer
UPARKOM NETWORK PVT LTD (RudraBliss)
E20, 4th Floor, Jawahar Park, Laxmi Nagar, New Delhi – 110092
Email: uparkom.network@gmail.com
Phone: +91-73038 78527

We aim to acknowledge and address grievances within the timelines prescribed under applicable law.